My computer is life and one day it just froze up and I couldn’t even get into it. Every place I called wanted me to bring it in for a diagnostic and charge me $150 just to begin with.. I decided to check KSL and found Heptech. He was such a pleasure to work with and gave me such an awesome price, I decided to have him fix a screen problem I was also having with the computer. Now I call him with all kinds of questions, even when I have problems with my smartphne and he is happy to oblige! I don’t usually write reviews, but great service should be noted and I highly recommend him to anyone with computer problems